Education/Experience: High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Competencies (as demonstrated through experience, training, and/or testing):
· Understanding of human resources administrative processes.
· Thorough understanding of standard office procedures and practices.
· Demonstrated knowledge of mathematical concepts including computation of rates, ratios, percentages, averages and reconciliation.
· Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
· Ability to use personal computers and office productivity software.
· Good interviewing skills.
· Ability to write original correspondence.
· Planning, organizing, and project coordination skills.
· Ability to communicate clearly and concisely.
· Ability to interact effectively at all levels and across diverse cultures.
· Ability to maintain professional composure when dealing with emotional or confrontational circumstances.
· Ability to be an effective team member and handle projects responsibly.
· Courteous telephone manner.
· Strong customer and results orientation. |